Terms of service

This website is operated by Purple Movement LTD under the brand name GrillBob. Throughout the site, the terms “we,” “us,” and “our” refer to GrillBob and Purple Movement LTD.

By visiting our website or purchasing from us, you agree to the following Terms of Service.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you have permission from a parent or legal guardian to use this site.

You may not use our products for any illegal or unauthorized purpose. You must not transmit viruses, malicious code, or any harmful technology through our website.

Product Information

We do our best to display product details, images, descriptions, prices, and availability accurately. However, we do not guarantee that all information is always error-free, complete, or current.

Product images, videos, lifestyle photos, and mockups are used for reference and presentation purposes. Minor differences in color, finish, packaging, accessories, dimensions, logo placement, included items, or appearance may occur.

We reserve the right to update, change, or discontinue products at any time without notice.

Prices and Availability

Prices are subject to change without notice. We reserve the right to correct pricing errors, cancel orders affected by pricing mistakes, and refuse or limit orders where necessary.

Orders and Payments

By placing an order, you agree to provide accurate billing, shipping, and contact information. We may cancel or refuse orders if fraud, payment issues, inventory issues, or incorrect information is suspected.

Shipping and Delivery

Shipping times shown on our website are estimates only. We are not responsible for delays caused by customs, carriers, weather, incorrect addresses, or events outside our control.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy. GrillBob offers a 180-day return window from the date your order is delivered, subject to our return conditions.

Product Use

GrillBob products are intended for normal household and outdoor grill-cleaning use. Customers are responsible for using products safely and according to any instructions provided.

Do not use powered cleaning tools on a fully hot grill, near open flames, while submerged in water, or in any unsafe manner.

Limitation of Liability

To the maximum extent permitted by law, GrillBob and Purple Movement LTD are not liable for indirect, incidental, special, or consequential damages resulting from use of our website, products, or services.

Intellectual Property

All website content, including logos, branding, text, images, graphics, product names, and designs, belongs to GrillBob, Purple Movement LTD, or our content providers and may not be copied, reproduced, or used without permission.

Changes to These Terms

We reserve the right to update or replace these Terms of Service at any time. Updates will be posted on this page.

Contact Information

Purple Movement LTD
Norton Field Farm, Unit 5
Ingatestone, Essex, CM4 0LN
United Kingdom

Website: https://grillbob.com
Email: support@grillbob.com

Business Hours:
Monday to Friday, 8:00 a.m. – 6:00 p.m. EST